Terms of Service — XEQT (Pty) Ltd

Effective date: 2026-08-13 · Last updated: 2026-08-13

Published at: xeqt.co.za/terms

These terms govern your use of the xeqt.co.za website and, together with a signed proposal or statement of work, any services provided by XEQT (Pty) Ltd ("XEQT", "we", "us").

1. Who we are

XEQT (Pty) Ltd, registration number 2026/245565/07, a South African company designing, building, and running business operating systems on monday.com with WhatsApp automation and AI-assisted workflows. Contact: erik@xeqt.co.za · +27 66 109 0940.

2. Using this website

• Content on this site is general information, not professional advice for your specific situation.
• You may not misuse the site, attempt to disrupt it, or scrape it in bulk.
• Prices shown on this site are indicative ranges. Prices shown in currencies other than South African Rand are converted at indicative rates and rounded to the nearest 100; every engagement is confirmed by a written quote in ZAR before work begins.

3. Quotes and payment

• Every project starts with a written, fixed-scope quote. No work begins and no charges apply until you accept it.
• Quotes include design, build, testing, documentation, training, and handover. There are no hidden fees.
• Payment terms are stated on each quote. We do not take online payment on this website.
• Managed Care is a monthly service, sized to your system's complexity, and may be cancelled at any time with one month's notice.

4. Ownership and intellectual property

• You own what we build for you. On final payment, the configurations, documentation, and system logic created for your engagement are yours. Your monday.com account, data, and credentials are yours at all times.
• We retain ownership of our pre-existing methods, templates, and know-how, which we license to you as needed to use your system.
• Our name, logo, and this website's content remain our property.

5. Third-party platforms

Our work runs on platforms you own accounts with, including monday.com, Meta/WhatsApp, and others. Those platforms have their own terms and pricing, which are between you and them. We configure; you own. We are a registered monday.com partner, but monday.com does not endorse or underwrite our services.

6. Warranties and liability

• We deliver work with professional care and fix defects in delivered work reported within 30 days of handover at no charge.
• We are not liable for indirect or consequential losses, or for outages, changes, or failures of third-party platforms.
• Our total liability for any claim is limited to the fees paid for the engagement giving rise to the claim. Nothing in these terms excludes liability that cannot be excluded under South African law, including the Consumer Protection Act where it applies.

7. Privacy and records access

Your personal information is handled under our Privacy Policy (POPIA) (POPIA). Requests for access to records are handled under our PAIA Manual. Our Information Officer is Erik Bester, reachable at erik@xeqt.co.za.

8. Electronic communications

In terms of the Electronic Communications and Transactions Act 25 of 2002, you agree that agreements and notices exchanged with us by email or WhatsApp are valid and binding. This site is operated from South Africa.

9. Governing law

These terms are governed by the laws of the Republic of South Africa. Disputes will first go to good-faith negotiation, then mediation, before litigation.

10. Changes

We may update these terms; the current version is always at xeqt.co.za/terms. Terms in a signed proposal prevail over this page where they differ.